Return Policy

    Welcome to shop.crafting-project.com

    These Terms and Conditions govern your use of the website shop.crafting-project.com (hereinafter referred to as “the Website”), including all access, browsing, and use of services offered. This Website operates under the “Project to Develop a Mechanism for Enhancing the Competitiveness of Community Craft Economies in the Northern Special Economic Corridor” and serves as an e-commerce platform for selling craft products from local communities within the region.

    By accessing or using any part of the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use the Website.

    Definitions

    “The Website” refers to shop.crafting-project.com.

    “User” refers to any individual or legal entity who accesses, browses, or purchases products on the Website.

    “Seller” refers to the community groups or craft producers who are part of the Project and offer their products for sale on the Website.

    “Product” refers to all types of craft items offered for sale on the Website.

    Website’s Rights and Responsibilities

    • The Website acts as an intermediary connecting buyers and sellers. It is not the direct producer or owner of the products.
    • The Website reserves the right to modify, update, or change these Terms and Conditions, as well as its service policies, at any time without prior notice. Any changes will be effective immediately upon being published on the Website.
    • The Website will handle all User personal data in accordance with its published Privacy Policy.
    • The Website will use reasonable efforts to verify product information provided by Sellers but cannot guarantee the complete accuracy of every product description.

    User’s Rights and Responsibilities

    • Users are responsible for providing accurate, complete, and current information for registration and order placement.
    • Users must comply with all applicable laws and regulations when using the Website and must not engage in any activities that are illegal or unethical.
    • Users acknowledge that products sold on the Website are handmade craft items, which may have slight variations in detail from piece to piece.
    • Users are responsible for reviewing the product details, price, and shipping costs before confirming an order and must make payment using the methods specified by the Website.
    • Users are not permitted to use product images, text, or any other information from the Website for commercial purposes without prior permission.

    Ordering and Payment

    • An order is considered complete when the User has confirmed the order and successfully made a payment.
    • Product prices and shipping costs are as stated on the Website and are subject to change without prior notice.
    • The Website supports the payment methods specified during the checkout process.

    Shipping and Delivery

    • Shipping times and costs may vary depending on the delivery address and the details specified for each product listing.
    • The Website will coordinate with Sellers to ship products to Users as quickly as possible. However, the Website is not liable for any delays in delivery caused by shipping carriers or other force majeure events.

    Returns and Refunds

    • The return and refund policy is governed by the separate Return Policy published on the Website.
    • In general, a User may request a return if a product is defective, damaged, or significantly different from the ordered item.
    • Refund decisions will be based on an inspection of the returned product and are at the sole discretion of the Website.

    Copyright and Intellectual Property

    • All copyrights and intellectual property rights related to the Website’s content, including images, text, logos, and design, belong to the Website or the respective Sellers.
    • Users may not reproduce, copy, modify, or distribute any content from the Website without prior written permission from the Website or the copyright owner.

    Limitation of Liability

    • The Website is not liable for any damages that may arise from the use of the Website or the purchase of products offered by Sellers.
    • The decision to purchase any product is at the User’s sole discretion.
    • The User agrees to indemnify and hold the Website and its affiliates harmless from any damages or losses resulting from the User’s failure to comply with these Terms and Conditions.

    Governing Law

    • These Terms and Conditions are governed by and construed in accordance with the laws of Thailand.

    Contact Us

    f you have any suggestions, questions, or wish to exercise your rights as a data subject under this policy, you can contact us via the following channel:

    Email: craftingproject67@gmail.com

    Policy created by shop.crafting-project.com